Bilkul. Ye Shipping Policy Shopify par direct copy-paste karne ke liye detailed English mein hai. Isme advance payment, 72-hour delivery, Sunday/weekend aur 12 Rabi-ul-Awwal waghera ki delay wali baat bhi include kar di hai.

Shipping Policy

We are committed to processing and delivering your orders as quickly and efficiently as possible. This Shipping Policy explains how orders are processed, dispatched, and delivered, along with important information regarding delivery times and possible delays.

1. Order Processing

Once your order has been successfully placed and the advance payment has been received and confirmed, we will begin processing your order.

Orders are normally prepared and dispatched as soon as possible. Processing time may vary depending on product availability, order volume, verification requirements, and other operational circumstances.

An order will not be processed or dispatched until the required payment has been successfully confirmed.

2. Delivery Time

We aim to deliver your parcel within 72 hours after the order has been processed and dispatched.

The actual delivery time may vary depending on your location, courier service, traffic conditions, weather, and other circumstances that may affect the delivery process.

The 72-hour delivery timeframe is an estimated delivery period and may not be guaranteed in every situation.

3. Weekend and Holiday Delays

Please note that delivery may take longer during weekends, especially Sundays, as courier operations may be limited or unavailable.

Deliveries may also be delayed during public holidays and religious occasions, including 12 Rabi-ul-Awwal, Eid holidays, and other officially observed holidays.

During such periods, courier services may operate on reduced schedules or remain closed, which can result in additional delivery time.

Customers are requested to allow extra time for delivery during weekends, public holidays, religious occasions, or other unforeseen circumstances.

4. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, name, and valid contact number when placing an order.

Please carefully check your information before submitting your order. An incorrect, incomplete, or unreachable delivery address may cause delays or prevent successful delivery.

If a parcel is returned because of an incorrect address, incomplete information, or the customer being unavailable to receive the parcel, additional shipping charges may apply for re-delivery.

5. Courier Delivery

Once your order has been dispatched, it will be handed over to the relevant courier service for delivery.

The courier may contact you using the phone number provided with your order. Customers are requested to remain available and cooperate with the courier to ensure successful delivery.

After dispatch, delivery timing may depend on the courier's operational schedule and circumstances beyond our control.

6. Delivery Delays

Although we aim to deliver orders within the estimated timeframe, certain situations may cause unexpected delays.

These may include:

• Weekend and Sunday closures

• Public holidays

• Religious holidays and occasions such as 12 Rabi-ul-Awwal

• Severe weather conditions

• Traffic or transportation problems

• Courier operational issues

• High order volumes

• Incorrect or incomplete delivery information

• Unforeseen circumstances beyond our control

Such delays do not necessarily indicate that an order has been cancelled or lost.

7. Failed Delivery

If the courier is unable to deliver the parcel because the customer is unavailable, the provided phone number is unreachable, or the delivery address is incorrect or incomplete, the courier may attempt delivery again or return the parcel according to its procedures.

Customers may be responsible for any additional charges associated with re-delivery in such circumstances.

8. Order Tracking

Where tracking information is available, customers may receive tracking details after their order has been dispatched.

Tracking updates may take some time to appear in the courier system after the parcel has been handed over. Customers are requested to allow reasonable time for the tracking information to update.

9. Damaged or Incorrect Parcel

Customers are advised to carefully check their parcel when it is received.

If you receive a damaged, defective, or incorrect product, please contact us within 3 days of delivery and provide the order details along with clear pictures or videos of the issue.

Any return or refund request will be handled according to our Return & Refund Policy.

10. Important Delivery Information

By placing an order, you acknowledge that the estimated delivery time is subject to courier operations and circumstances beyond our control.

We will make reasonable efforts to ensure that your parcel is delivered as quickly as possible. However, delays caused by weekends, Sundays, public holidays, religious occasions such as 12 Rabi-ul-Awwal, weather conditions, courier issues, or other unforeseen circumstances may occur.

Thank you for your patience and understanding. We appreciate your order and will always make reasonable efforts to provide a smooth and reliable delivery experience.